The West Midlands
A haircut should not depend on whether you can get to the high street. Cut Cares sends checked, insured barbers and hairdressers to your home.
Free to join. No subscription. Pay by card or cash.
Three steps
Choose the service, when suits you, and anything the barber should know — wheelchair access, a ground-floor flat, or that you would rather they did not use clippers.
You don’t have to pick a person. We send your booking to the checked barbers who cover your area, and the first one free takes it — so you are matched quickly. Prefer someone who wears a body camera? You can ask for that too. Once a barber accepts, you can message them in the app; your phone number is never shared.
Your barber arrives with sterilised tools, a fresh mask and gloves, alcohol sanitiser, and their own hygienic floor sheet for the hair. You get a four-digit code and read it out at the door, so you always know the right person has turned up — a family member or carer can do this for you.
The detail
Everything here exists because getting a haircut is harder than it should be for a lot of people.
Hygiene matters most in someone’s home. Your barber brings sterilised, disinfected tools, a fresh disposable mask and gloves, alcohol hand sanitiser, and their own hygienic floor sheet that catches the hair so none of it ends up on your carpet or furniture. All you need is a little space with a suitable chair to sit in.
No barber can accept a job until their DBS certificate, qualification, insurance and photo ID have all been reviewed by us. If any of them lapse, they stop receiving work automatically — not whenever somebody notices.
You never have to share your phone number. Once a barber accepts, a private chat opens for that booking so you can agree the details, and it closes when the visit is done. Your home address is only revealed to the barber who takes the job.
The barber has to ask you for a four-digit code before the visit starts. It is not in their app; only you have it. If you would rather not, or cannot, there is another way through, and the visit is flagged for us to review.
Arrival time, departure time and photos taken during the visit are all in your account — the same record the barber sees. Nothing about your own visit is hidden from you.
Some barbers wear a body camera and you can ask for one who does. That means they have registered a device with us and agreed to our recording policy. It does not mean a camera is running during your visit — that stays your choice, on the day, and you can say no at any point.
Large text throughout, a typeface designed for low vision, a dark mode that is properly contrast-checked rather than merely dimmed, and a read-aloud button on every section.
Carers and family can book on behalf of a relative, with the relationship recorded properly. The person receiving the visit is treated as the one whose data it is, because they are.
Honestly
Most options fall into three groups. Here is where each one leaves you.
| Cut Cares | High street salon | General mobile hairdresser | Agency carer | |
|---|---|---|---|---|
| Comes to your home | Yes | No | Yes | Yes |
| Enhanced DBS verified by the platform | Yes, every barber | Rarely | You must ask and check | Yes |
| Insurance checked and re-checked | Yes, expiry tracked | Salon-level | You must ask | Yes |
| Trained for disability and age-related needs | Core requirement | Varies | Varies | Yes |
| Written record of each visit | Yes, you can see it | No | No | Internal only |
| Identity confirmed at the door | Four-digit code | Not applicable | No | ID badge |
| Free option available | Volunteer tier | No | No | No |
| Typical cost | Free to £55 | £12 to £40 | £15 to £45 | £25+/hour |
Figures are typical West Midlands ranges and vary by provider. We are not claiming every mobile hairdresser is unchecked — the point is that with them the checking is your job, and with us it is ours.
No booking fee
You choose the level of experience, and see the range before you book. Every tier is checked the same way — the tier reflects experience and qualification, never how carefully someone was vetted.
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No booking fee. No subscription. Pay the barber by card in the app, or in cash on the day.
For barbers
Set your own area, your own hours, and your own rate within your tier. We handle bookings, payments and the compliance paperwork.
| Tier | You keep | Commission | Notes |
|---|
| Item | Cost | Notes |
|---|
We are straight about this: the DBS check is the real cost of joining, and it is a government fee we do not set and do not take a penny of. Volunteers do not pay it at all.
Apply to joinOrganisations backing accessible grooming in the West Midlands.
Interested in supporting us? Email partners@cutcares.uk.
WCAG 2.1 AA
This site and our app are built to WCAG 2.1 AA. Every colour pair is measured rather than eyeballed, including through simulated colour blindness. Everything works by keyboard, text enlarges without breaking the layout, and the app has a large-text mode you can turn on from any screen.
The read-aloud buttons are for people who do not use a screen reader. If you do use one, the page is built semantically so your own software reads it properly — we do not try to replace it.
If something here does not work for you, tell us and we will fix it: access@cutcares.uk.
Get in touch
Tell us what it is about and we will get it to the right person. We reply to everything, usually within two working days.
Booking takes a few minutes and costs nothing. If you would rather talk to a person first, email us and we will help you through it.
